Effective Date: 06.10.2023

1. Introduction

Welcome to AlpineAI. Our commitment to safeguarding your privacy is paramount. This Privacy Policy outlines our approach to handling your data in adherence to the Swiss Data Protection Act and the General Data Protection Regulation of the European Union (GDPR).

2. Use Cases Covered in this Policy

  • Use of the AlpineAI website
  • Use of PrivateGPT software as a service (SaaS)
  • Collection of business contact information
  • Application and employment process

3. Use of AlpineAI Website

While visiting our website, we process essential technical data such as IP addresses, browser types, and device details to ensure a smooth and secure user experience. We believe that our interest in maintaining a stable and secure website aligns with your own expectations and benefits.

In addition to this, with your consent, we gather insights into how our visitors interact with the website, helping us enhance our offerings and improve your experience. Should you have any questions or concerns regarding your data, you are always welcome to reach out to us at [email protected].

4. PrivateGPT Software as a Service (SaaS)

When you use our PrivateGPT software, AlpineAI assumes the role of a processor, while our customer acts as the controller. We ensure that questions entered by end-users are handled with the utmost discretion. Before these queries are routed to ChatGPT for answers, we anonymize and eliminate any customer’s confidential data. The details concerning this service are regulated by the applicable license agreement.

Administrators from the customer’s side can access a dashboard which provides aggregated statistics on software usage. Our (sub-)processors, located solely in Switzerland, ensure data remains secure and protected.

For any queries or clarifications related to data processed via PrivateGPT, users are encouraged to directly approach the organization that holds the software license.

5. Collection of Business Contact Information

When you share your business contact information with us, rest assured it’s for a purpose that aligns with the interests of both sides. We might use this information to discuss potential service procurements or send AlpineAI-related updates. We don’t sell to or share your contact details with unrelated third parties.

For any inquiries, our [email protected] mailbox is always open.

6. Application and Employment Process

Trust is the cornerstone of our recruitment and application procedure. Personal and professional details you share during this process are exclusively used for evaluating potential employment. Our commitment here is rooted in the initial steps towards crafting an employment contract. We respect your trust and ensure your data is never used for unrelated activities. Additionally, we store data only for the period required for fulfilling our obligations in the recruitment process and during the employment.

Both applicants and our employees can always direct their concerns or questions to [email protected].

7. Changes to this Privacy Policy

Occasionally, we may find the need to update our Privacy Policy to reflect newer practices or regulations. Whenever such changes occur, we will ensure transparency by updating this policy page and highlighting the effective date.

8. Contact Us

We value our relationship with you and encourage open communication. If there’s any aspect of this Privacy Policy you’d like to discuss, please reach out to us at [email protected].